As you know many of us celebrated our August 4th birthday at Seaport Grille!
There ended up being a few more of us than expected and the staff was amazing accommodating us!
When people have a great experience at restaurant very rarely do the managers receive good emails.
Why is it people always write about a bad experience.
I wrote a friendly note to the manager Lauren:
Hey Lauren,
I want to thank you for everything regarding the reservation.
I also need to praise your staff last night! We did indeed end up having over 20 people and Amber was so accommodating and made it all so seamless. Being the control freak I am, Amber was so calm and made it all work and didn’t even break a sweat.
The waiter we had, Justin, AMAZING! I also told him I was a control freak LOL and he was just so great. You would of never known he was waiting on 20 people.
He was so attentive and he was always right there making sure everyone had a drink and it ran so smooth. He was hilarious and fit in with our crazy group of people. Everyone kept saying what great service we had.
Thanks so much again,
Alicia
Good Morning Gloucester 
Alicia your so right! The entire Seaport Staff was amazing! Justin did a great job keeping up with our crazy crowd and defiinetly went out of his way to make sure our dinning experience & Birthday Celebrations were perfect!
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So true Alicia, so important to give the kudos when you get great customer service.
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Reblogged this on capeanneats.
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That the way to celebrate a birthday and a great time for the customer service with a smile! Happy Birthday! 🙂 Dave & Kim 🙂
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