Our Ophthalmology office has an opening for an organized, reliable medical office assistant.
The successful candidate will be responsible for fulfilling a myriad of administrative duties in the front office, including greeting patients, scheduling, patient communication and insurance verification.
We are a small practice looking for a team player. Since occasionally you may be at the desk, the ability to multitask and prioritize is especially important. It is a common occurrence that phones will be ringing while patients are checking in and out, and the doctor needs your attention.
A successful candidate for this job should be able to execute all while keeping their composure.
Duties include, but are not limited to:
Answering multi-line phones systems and taking appointments or directing calls to appropriate parties.
Greeting patients when they arrive at the office, gathering pertinent demographic information and providing them with necessary paperwork and information prior to their appointment.
Collecting co-pays and other required fees prior to the office visit or treatment
Verifying insurance coverage and obtaining referrals when necessary
Scheduling of appointments and confirming appointments two days in advance
Assisting patient and doctors with re-scheduling appointments and scheduling follow-up appointments and referrals to other offices
And other assigned duties to support the patient care team.
Demonstrated work history of reliability, good attendance and positive attitude
Detail oriented and thorough
Willingness and ability to learn new technologies such as the practice management system and electronic medical records systems.
Warm and professional telephone manner, good memory and patience
Ability to multitask and follow-up to complete tasks
Ability to be courteous, efficient, effective and patient in a fast paced environment
Willingness to be flexible about work assignments.
Strong interpersonal and communication skills.
Know and maintain HIPAA policies.
Company: Cape Ann Eye Specialist
Email your resume to: Capeanneyespecialists@verizon.net or call 978-281-0600 to inquire about days and hours.
****Please no drop ins at this time. Please email or call. Thank you