Local Job:
Recruiting Coordinator located at Varian via Yoh Staffing:
http://jobs.yoh.com/job/Gloucester-Recruiting-Coordinator-Job-MA-01930/330646400/
or send resume to:
Alicia.dewolfe@yoh.com
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Call Center/Helpline Counselor/Database Research Associate (Gloucester)
NeedyMeds, a leading online national resource dedicated to increasing public awareness about using healthcare assistance programs, is looking for people who are interested in making a difference in the lives of those who are seeking help managing healthcare expenses. If you are the kind of person who gets a sense of fulfillment in helping others, then you are the kind of person that this national nonprofit is seeking.
NeedyMeds offers information on many programs for people that need help paying for healthcare and prescription medication and runs a Call Center for specific programs and a Helpline for assisting callers looking for resources on NeedyMeds’ website, www.needymeds.org.
The position is for a full-time Call Center/Helpline Counselor/Database Research Associate. The Helpline Counselor position requires assisting our helpline callers in finding and utilizing resources on our website. As Call Center Counselor, the position entails answering questions about specific programs and processing applications. The position also involves daily updating of database(s) and research. The person will also occasionally add support for special projects.
Bilingual Spanish/English is a plus
Required skills are:
Excellent, current computer skills (Mac-based office)
Strong phone skills
Flexibility in switching tasks
Comfort with working on databases
Comfort with repetitive tasks
Accuracy with data entry
Competency with researching on Internet
Accuracy with information
Pleasant demeanor
Mature outlook
Team player
Reliable and dependable transportation
Flexible hours
Excellent benefits
Reply with subject line “Call Center through GMG Blog” by email to robin@needymeds.org with attached cover letter and resume.
non-profit organization
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Good Morning Gloucester 